Customer Service & Support Specialist

Careers & Opportunities

Description

At DMU, we pay special attention to our customer service. It is the bridge between our clients and our development team.

The position requires a training (trial) month without any payments, but the tasks are minimal and basic. The position doesn’t have a fixed schedule, the specialist is able to work whenever they are available as long as they meet their given tasks’ deadlines.

All client interactions must meet DMU’s working schedule (9:00 – 18:00). Email & communication scheduling is an option.

Responsibilities

Send required emails before the given deadline.
Transfer customer requests to the management software.
Informing customers about the expiration of active packages.
Creating proposals & sending them to the customer.
Communication and guidance to our clients throughout their partnership with DMU.
Download and save accounting files.
Receive and save signed proposals.
Receive and save payment receipts.

Required Qualifications

Excellent knowledge and usage of the Greek & English language.
Specialist must be studying or have studied higher education.
Good computer skills.

Desired Qualifications

Past experience on a related field.
Be a university student or graduate of any field .

Benefits

No stressful deadlines.
Work from home / remotely.
Tasks can also be completed on the specialist's mobile phone.
The specialists can create their own schedule as long as they meet the deadlines.
Specialists are not bound to DMU. They can work at different companies at the same time.

Intrested?

Email us at the address below. Make sure you include your CV and a little information about yourself.

DMU Support Center